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Connect a domain you already own

Already bought a domain elsewhere? Point it at your Crate store in three steps — add one verification record, two DNS records, and your store goes live on your own web address.

🖥 Web 📱 Mobile

A custom domain makes your store look established — yourshop.com reads far more professionally than a default subdomain, and it's the address customers remember. If you already own a domain, you don't need to buy a new one: you point the one you have at Crate.

Connecting a domain doesn't move your old website's pages or design across — it only routes the web address to your Crate store. Visitors who type your domain land on your Crate storefront.

Keep your old site? Use a subdomain

If you want to keep an existing website and run your Crate store, connect a subdomain instead — for example shop.yourshop.com. Your main site stays exactly as it is, and the subdomain points shoppers to Crate.

Crate manages your SSL certificate for you. Once the domain verifies, HTTPS is switched on automatically — there's nothing to buy or renew.

What happens after you connect

Crate watches for your DNS records and verifies ownership in the background. While that's happening the domain shows as pending verification. As soon as the records resolve, the domain flips to connected, SSL goes active, and your store is live on your own address. If you ever need to change where it points, you can edit its DNS records from the domain's page.

  1. 1
    Open Domains

    From your Crate dashboard, go to Storefront → Domains. This is where every web address that points at your store lives.

    Connect a domain you already own: step 1 (web)
    Web
    Connect a domain you already own: step 1 (mobile)
    Mobile
  2. 2
    Start connecting

    Click Connect an existing domain. Use this when you bought your domain from a registrar like Whogohost, Namecheap, GoDaddy or Cloudflare and want it to serve your Crate store.

    Connect a domain you already own: step 2 (web)
    Web
  3. 3
    Enter your domain

    Type the apex of your domain — for example yourshop.com. You don't need to add www; Crate includes it automatically. Pick the registrar you bought it from so we can tailor the instructions.

    Connect a domain you already own: step 3 (web)
    Web
    Connect a domain you already own: step 3 (mobile)
    Mobile
  4. 4
    Copy your verification token

    Crate generates a one-time verification token. Copy it and add it as a TXT record on your domain at your registrar. This proves you own the domain. Crate re-checks every 5 minutes.

    Connect a domain you already own: step 4 (web)
    Web
  5. 5
    Point your DNS at Crate

    At your registrar, add an A record for the apex pointing at 76.76.21.21, and a CNAME for www pointing at cname.crate.cloud. These two records route visitors to your store.

    Connect a domain you already own: step 5 (web)
    Web
  6. 6
    Connect

    Click Connect. Crate starts verifying and issuing an SSL certificate. Once the records propagate — usually within an hour, up to 48 hours — your store answers on your own domain.

    Connect a domain you already own: step 6 (web)
    Web
    Connect a domain you already own: step 6 (mobile)
    Mobile