What is Crate?
Crate is an all-in-one commerce platform for African merchants — sell across your online store, Instagram and WhatsApp, take payments, record offline sales and manage everything from one dashboard.
Crate is a complete commerce platform built for African merchants. From one dashboard you can build a professional online store, sell on Instagram and WhatsApp, take card and transfer payments, record offline sales at the counter, and keep your books — without juggling a stack of separate tools.
Whether you're opening your very first shop or running an established business, Crate gives you the products, orders, customers, payments and analytics you need in one place. You manage it all from the web dashboard or on the go from your phone.
What you can do with Crate
- Sell everywhere — a hosted online store plus Instagram and WhatsApp selling, all stocked from one product catalogue.
- Get paid — accept cards and bank transfers online, and record cash or POS sales offline.
- Run the back office — invoices, receipts, expenses, inventory and reports, kept up to date automatically.
- Grow — discounts, coupons, email and SMS campaigns, and analytics that show you what's working.
Where to start
Your Setup guide on the dashboard home is the fastest path to a live store: it lists the handful of steps that take you from an empty shop to selling. Work through it top to bottom and you'll be open for business in minutes.
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Your dashboard, at a glance
When you sign in, Crate drops you on your dashboard home. The greeting header shows your store name and your lifetime sales, orders and customers — so you always open to the numbers that matter.
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Follow the setup guide
The Setup guide card walks you through everything you need to launch — adding a product, taking your first order, and going live. Tick each step off and your store is ready to sell.
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Jump straight to the work
The Quick actions row gets you to the things you do most — add a product, record a sale, add a customer, or send a campaign — in a single click.
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